1. Introduction

This Privacy Policy describes how Abasthan Energy Pvt Ltd ("we," "us," or "our") collects, uses, and shares personal information of users of our website and services. As a hosting company, we provide infrastructure for other companies to host their websites. Please note that the content displayed on these hosted websites is the sole responsibility of the respective website owners and not of Abasthan Energy Pvt Ltd. We are committed to protecting the privacy and security of the personal information of our direct customers and website visitors.

2. Information We Collect

We may collect the following types of personal information:

• **Information You Provide Directly:** This includes information you provide when you contact us through our website (e.g., name, email address, phone number, company name, inquiry details), when you register for an account as a hosting customer (if applicable), or when you use our direct services.
• **Information Collected Automatically:** When you visit our website, we may automatically collect certain information such as your IP address, browser type, operating system, referring website, pages you viewed, and the dates/times of your visit. We use Google Tag Manager and internal tracking mechanisms, and similar technologies to collect this information for website functionality and analytics.
• **Information Generated Inside the Systems:** This includes information that is generated as you use our hosting services and interact with our systems.

3. How We Use Your Information

We may use your personal information for the purpose of improving our services. We do not sell your personal information to third parties.

• To respond to your inquiries and provide customer support related to our hosting services.
• To provide and improve our website and hosting services.
• To manage your hosting account and provide necessary technical support.
• To personalize your experience on our website.
• To send you information about our services, updates, and promotional materials related to our hosting offerings (where permitted by law). You can opt-out of receiving these communications at any time.
• To monitor and analyze website usage and trends related to our own site.
• To ensure the security and integrity of our website and our hosting infrastructure.
• To comply with applicable laws and regulations.
• **Content Hosted by Others:** Please be aware that as a hosting provider, we host content and websites that are owned and operated by third parties. We do not control and are not responsible for the privacy practices or the content of these hosted websites. You should review the privacy policies of the specific websites you visit.

4. Sharing Your Information

We may share your personal information with standardized service providers, similar to other providers in our industry, to process payments, facilitate communication, and for other necessary operational purposes.

• **Service Providers:** We may share information with third-party service providers who assist us in operating our website, providing our hosting services, conducting our business, or providing services to you (e.g., payment processors, communication platforms, analytics providers). These providers are contractually obligated to protect your information.
• **Legal Authorities:** We may disclose your information to law enforcement agencies, regulatory bodies, or other governmental authorities if required by law or in response to a valid legal request.
• **Business Transfers:** In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

**Content Hosted by Others:** We do not share your personal information with the owners or operators of the websites we host, except as strictly necessary for the provision of our hosting services (e.g., server access logs). The handling of your personal information by these third-party websites is governed by their own privacy policies.

5. Your Rights and Choices

You have the right to request the deletion of all personal information we hold about you by contacting us directly.

• **Deletion:** You can request that we delete all personal information we have about you.

To exercise this right, please contact us using the contact information provided below. We may require you to verify your identity before processing your request. For any personal information you may have provided to websites hosted on our infrastructure, please refer to the privacy policy of the respective website.

6. Data Security

We have implemented reasonable security measures to protect the personal information we collect directly from you from unauthorized access, use, disclosure, alteration, or destruction. These measures include secure server infrastructure and firewalls. However, please note that no method of transmission over the internet or electronic storage is completely secure.

**Responsibility for Hosted Content and Security:** As a hosting provider, we take reasonable measures to secure our infrastructure. However, we are **not responsible for cyber attacks, data breaches, or any other security issues that may affect the websites hosted on our platform, where such issues are beyond our direct control.** The security of hosted websites and their content is primarily the responsibility of the website owners.

7. Data Retention

We retain the personal information we collect directly from you for as long as necessary to provide our services and as required by applicable law. We have no information regarding the data retention policies or internal data of the websites hosted on our infrastructure. Please refer to the privacy policies of those websites for information on how long they retain your data.

8. Children's Privacy

While our services are not specifically targeted towards children and we do not have mechanisms to definitively detect age, we strive to prevent the misuse of payment information. We are not responsible for the content or data collection practices of websites hosted on our platform, including whether they are directed towards children.

9. Links to Other Websites

Our website may contain links to third-party websites, including those hosted on our platform. We are not responsible for the privacy practices or the content of these websites. We encourage you to review the privacy policies of any websites you visit.

10. Events Beyond Our Control

To the maximum extent permitted by law, Abasthan Energy Pvt Ltd shall not be liable for any data breaches, cyber attacks, or any other security incidents that are beyond our reasonable control and that may affect the personal information of visitors to our website or users of hosted websites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically for any updates.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices related to our direct services, please contact us at:

Abasthan Energy Pvt Ltd
Raiganj, West Bengal, India pin 733134
Email: [email protected]

For any privacy concerns related to the content or data handling practices of websites hosted on our infrastructure, please contact the owner of the respective website directly.